Updated 12 March 2024

​

At PuttBANDIT Ltd we value our customer’s privacy and we are committed to responsible use and safeguarding of the data we collect or that you provide to us. By using our websites, subscribing or shopping with us, you are agreeing to our Privacy and Data Policy.

​

Please read and understand this Privacy and Data Policy as it will help explain how we collect and use your personal information and how and why we do this.

​

Our website platforms

Puttbandit.com is hosted by Wix.com, Inc. who provide the online platform that enables us to manage and publish the content on this website. Our shop pages, at puttbanditstore.com, are hosted by Shopify Inc who provide the e-commerce platform that enables us to sell our products and services to you.

​

Data protection

For the purposes of data protection, this policy refers to the EU General Data Protection Regulation (GDPR). If you would like more information, you can read more about the lawful grounds for processing personal data at ico.org.uk

​

Consent

This means that you have agreed to let us process your personal data, in the form of a subscription request or purchasing through our websites. You can change your mind and withdraw your consent by contacting us at data@puttbandit.com or by writing to us at PuttBANDIT Ltd.

​

How we communicate

We are keen to keep in touch with people who use our website, purchase our products and services, read our blogs and take part in our quizzes and surveys and we do this by email and social media. We wish to let them know about our latest products, promotions, and other relevant information. We believe that customers who subscribe expect to receive our monthly email newsletter and customers like to be aware of new product releases, upgrade offers and relevant information on how to use our products.

​

If you would like to stop receiving emails from us you can click the unsubscribe option at the bottom of any email marketing communication. Due to our contractual and legal obligations to our customers, we will continue to communicate service-related information to our customers but by opting out you will not receive any marketing-related communications.

​

Legitimate interest

This means we have a legitimate business interest to use your data and we feel that this use is beneficial to you and is something you would reasonably expect. We will also offer you the option to unsubscribe or opt-out if you choose.

​

Legal obligation

This means that we have to process the personal data in order to comply with the law, such recording transactions and prize draw winner names.

 

What data we collect and why

We collect information about you so we can send you relevant marketing communications that we believe might be of interest to you, to process any orders and to make it easier to make future orders such as upgrade to a new product. The type of information we collect about you may include:

​

Golf team member/subscriber: First name, last name, email address, and golf handicap

Customer: First name, last name, email address, phone numbers, login details, order and payment details, billing address and delivery address

Survey responses: First name, last name, email address, golf handicap and answers to survey questions. We remove personal identifying information from your survey answers to make them anonymous when we analyse the response data and publish reports.

​

We never collect sensitive information about you. You can check the information that we hold about you by emailing data@puttbandit.com. If you find any inaccuracies, we will delete or correct it promptly. Any personal information is held securely in accordance with the law.

​

How we use your information

Our websites and communications are designed to inform you about the products and services PuttBANDIT Ltd offers and other relevant information we believe could be beneficial to your use of our products, such as usage tips, user stories and survey data reports. We use any information we have about to help ensure our communications are as relevant as possible.

​

We will not keep your personal data any longer than we need to and for as long as we are able to market to you. If you withdraw your consent, we will keep sufficient details to make sure we don’t contact you again for marketing purposes, such as your email address on an unsubscribe list, and for our own legal, accounting and regulatory purposes such as recording prize draw winners to comply with advertising standards regulations.

​

Third-party marketing

We will not knowingly share your information with any third party for the purposes of marketing or advertising unless we specifically tell you we intend to do so such as a co-sponsored promotion.

​

Our website may include, describe, feature or link to content, products and services from other sites or third-parties that are outside our control and are not covered by this Privacy and Data Policy. PuttBANDIT Ltd is not affiliated, endorsed, sponsored by or connected to other brands or websites that we may mention or link to in our communications unless we clearly state otherwise.

​

Third-party data processors

We partner with digital services and data processing companies such as Shopify, Wix, Campaign Monitor, SurveyHero, Huboo, Royal Mail, Evri and Microsoft who provide website platforms, email distribution, online surveys, quizzes, product fulfilment and delivery.

 

Cookies

Cookies are short pieces of data that are sent to your computer when you visit a website. Our website uses cookies to enable us to recognise you automatically whenever you return to our sites. They help us remember your preferences, what you put in your shopping basket, and help us manage and analyse the performance of our websites. Please see our Privacy and Data policy for more information on how we manage your information.

 

Cookies do not tell us your email addresses or other personal identifiable information. For more information about cookies, and instructions on how to manage or disable cookies see http://www.allaboutcookies.org

​

We also use cookies and similar browser tools for fraud prevention and other purposes. If your web browser is set to block cookies from our website, you may not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your shopping basket or cart. As a result, we encourage you to configure your web browser to accept cookies from our website when you first visit us. If you would like to change your cookie preferences, please use the cookie or privacy settings feature in your browser.

 

How to complain

If you are unhappy with how we have used your data, you can contact us at data@puttbandit.com or write to us at:  PuttBANDIT Ltd, PO Box 778, NORTHWICH, CW9 9UE, United Kingdom

​

You can also make a complaint to:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113